Expert in banking software looks to build future-proof technology and teams for the collections and recovery software company.
TOPEKA, Kan. (February 27, 2024) – Intelligent Banking Solutions Inc. (“IBS”), the market leader in debt collection and asset recovery management software for financial institutions, is proud to announce the appointment of Hugh Khan as its new Chief Technology Officer (CTO). Khan has held the title of CTO at Suntell, a sister company within the growth-oriented SaaS investor Arcadea Group, since 2022, and will continue in that capacity.
Khan, whose career-defining achievements include the development of innovative software, holds a number of patents for technology he has created. He brings together high-performing software development teams and business strategy creation frameworks to cultivate cutting-edge technology solutions and tools.
Khan has been either a founding member or a key contributor for several technology startups, including his own venture, Highploom. His expertise spans the sectors of fintech, mobile computing, business process automation, e-commerce and AI. Khan holds bachelor’s degrees in computer science and mechanical engineering from the University of Kansas.
Before he launched Highploom, Khan held the roles of chief operating officer at CubeMonk, engineering director at Zcash and senior vice president at Lockton. Khan took over the position of CTO at Suntell in 2022.
“I love being part of a team, and having a good team around you is everything. I have discovered that if I’m good at anything, it’s deeply understanding people and building meaningful relationships. I look forward to working with the incredible team at IBS. They make it possible to take on challenges with ease,” said Khan. “The next few years will be a transformational time for new technologies like artificial intelligence (AI), which will result in a paradigm shift. By using agile methodology to develop and enhance IBS software, we can help the community banking industry navigate the coming change — and remain robust in their offerings.”
IBS helps collections officers stay competitive by supplying them with their fully customizable CARM-Pro™ collections and asset recovery software. Khan’s extensive experience in the software space has empowered him to focus on new technology strategies that will allow smaller financial institutions to not only thrive, but also do more with less.
“We are elated for Khan to join the IBS team. He is highly qualified for the position, and he’s ready to embrace our culture of caring for the community banking industry. Small banks face certain systemic challenges, and with Hugh on our side, we can continue enhancing our software to help them face their evolving needs,” said Ronnie Wooten, CEO of IBS and Suntell. “While Suntell provides services on the front end, IBS will bring and reclaim assets on the back end. Thanks to Hugh, we can also continue to provide the full stack on the application end.”
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About Intelligent Banking Solutions, Inc.
Intelligent Banking Solutions, Inc. (IBS) is the leading provider of debt collection and asset recovery management software. Based in New London, New Hampshire, IBS serves financial institutions to increase their profitability, reduce risk and drive optimal productivity. IBS exclusively serves the debt management requirements of the banking industry by assisting their teams in reducing charge-offs, lowering departmental operating costs and increasing recovery income. IBS provides the most widely used banking collections and recovery software platform in the United States market, having licensed the system to almost 900 financial institutions. This powerful desktop and browser software allows organizations to maximize collector productivity and automate the tracking of delinquent accounts, foreclosures, repossessions and bankruptcies. Improved staff productivity and powerful recovery tools allow clients of IBS to increase their recovery revenue on charged-off accounts. IBS solutions also enable clients to remain compliant with internal and external policies and regulations regarding the collection of delinquent accounts.
About Arcadea Group
Arcadea Group invests in high-quality, independent and founder-controlled software companies over extended periods of time, which no private equity or growth equity firm can match. Based in Toronto, Canada, Arcadea invests on a global scale while exclusively focusing on businesses that offer long-term growth potential and ambitions.
About Suntell
Suntell was founded in 1996 by bankers looking to solve the labor intensiveness of financial data collection and analysis, loan portfolio servicing and the management of collections for problem loans. Suntell aims to provide better asset quality, as well as increased strength and safety to regulatory examinations and improved workflow efficiency to community banks and credit unions throughout the United States. Suntell pioneered the Loan Management System (LMS) for maximum productivity. Suntell uses their skills and subject matter expertise to develop and enhance products that are responsive to not only the industry, but to feedback from their valued customers.
Contact:
Ronnie Wooten
Intelligent Banking Solutions, Inc.
rwooten@suntell.com
Tara Dimick
tara@weareyourcompass.com
785-217-4836
